See information on consumption and production data and interact in an integrated digital manner with EDP Distribuição
EDP Distribuição is the distribution network operator for High and Medium Voltage, by concession of the State, and Low Voltage, by concessions of municipalities, and has the role of applying, managing and implementing processes involving access to networks, particularly connection, maintenance/intervention and disconnection.
Under the terms of Decree-Law no. 38/2017, dated March 31, the OLMC, the Change of Supplier Logistics Operator, is responsible for applying, managing and implementing the change of supplier, ensuring that this happens under the same conditions for all agents in the market, complying with the procedures and deadlines defined by the Energy Services Regulatory Authority (ERSE).
ADENE- The Agency for Energy, currently carries out this role for OLMC.
Customers have a free choice of supplier.
Whenever a customer enters into a supply contract with a new supplier, it is the body which is in charge of triggering the necessary procedures for a change of supplier to take place.
The periods for change of supplier were approved by the Energy Services Regulatory Authority through directive No. 15/2018, available at www.erse.pt.
See the history of change of supplier reports,
• from 2013 to 2017
• from 2018 inclusive
Process flowcharts
