Normative Documents | EDP Distribuição

Readings and Counting Equipment

Click here and go to the page with the location of our points of service and times.

Click here to access a new page and communicate your reading or use the EDP Distribution App.

If you have been contacted by EDP Distribution to communicate the meter reading, click here to access a new page or use EDP Distribution's APP.

If it is the last warning, you will have to communicate your reading until the indicated date, avoiding the trip of a technician to your house, that will have additional costs for you.

This order has an additional cost of € 6.64 + VAT (23%) on weekdays, from 8:00 AM to 5:00 pm, and € 24,40 + VAT (23%) on weekdays from 5:01 pm to 10:00 am and Saturdays, Sundays and holidays from 9:00 am to 5:00 pm. Submit your request or, in option, use the EDP Distribution's App.

This replacement will have no costs and covers the customers of all electricity traders. If the meter is not inside your home, replacement may occur without your presence. Otherwise, reschedule a day and time that suits you best.

Click here to be redirected to the map where you can inform us where this situation is occurring. Alternatively, you can also use EDP Distribution's app.

Click here to be redirected to the map and identify where the risk situation is occurring. Alternatively, you can also use EDP Distribution's app.

The theft or fraud of energy is illegal and implies economic losses and security for all. Click here to be redirected to the map, identify the location and describe the situation. Alternatively, you can also use EDP Distribution's app.

If you check the proximity of a tree or other vegetation to an airline, with risk of possible contact in the short or medium term, communicate this situation to us. Alternatively, you can also use EDP Distribution's APP.

If you are out of light, you can report this through APP by clicking on the "I'm out of Light" option. If you want to request more information about recent interruptions, please submit your request.

If you have damaged equipment or other damages due to network incidents, let us know here.